Dranzel considers customer privacy paramount and to demonstrate our firm commitment to privacy, the following agreement has been created to explain our policies and procedures in relation to all data collected.Dranzel collects data related to our users through the following methods:
Automated means such as communication protocols and cookies Online registration and online signup forms Sales inquiries and transactions Online Customer communications Depending upon the method of collection and use, the data collected may include information about the user from forms, registrations and transactions (such as name, title, address, company, phone number and e-mail address), financial/transaction information (such payment information), information about use of Dranzel web sites.Dranzel collects data from users for the following purposes:
To engage in transactions for service. Name, address, email, purchase details, and credit card/payment information may be collected and stored as part of the transaction history. The majority of the data collected under this category is contact information. Dranzel may need to share some of this data (address, payment) with credit card clearing houses, banking institutions, and other similarly situated third parties that are required to accomplish the transaction.To provide future service and support
Information collected for this purpose is both contact data and information related to products and service/support requested. This information is also used to provide service, product update, and similar notices.To select content
Data may be collected to help create web site content and navigation that is most relevant and user friendly. This includes data collected as a result of site navigation as well as data provided in forms.
To respond to user inquiries and requests for information. This data includes registrations for online newsletters, opt-in mailing lists and specific requests for further information.
To better tailor marketing to user needs. We may use information from purchases and requirements to provide you with timely and pertinent notices of product releases and service developments that address your needs and requirements.
To better respond to requests for service or quotes for product and equipment purchase. To better respond to requests for service or quotes for product and equipment purchase. Dranzel will pass contact information to the appropriate Dranzel sales person, or reseller for follow-up related to Dranzel products or services.
From referral "tell a friend" function. If a user elects to use our referral service for informing a friend about our site, we ask them for the friend's name and email address. Dranzel will automatically send the friend a one-time email inviting them to visit the site. Dranzel uses this data for the sole purpose of sending this onetime email and tracking the success of our referral program.Policy Updates
Dranzel reserves the right to revise its policies at any time without notice.